The magnitude of organizational justice affects teachers’ OCB and task performance

Abstract

This study investigates the effect of organizational justice on teachers' task performance mediated by organizational citizenship behavior (OCB). Research data were collected from 220 teachers of Senior High Schools in Indonesia through questionnaires. The data obtained were analyzed by path analysis supported by descriptive and correlational statistics. The results show that organizational justice significantly affects teachers' task performance, directly or indirectly, mediated by OCB. Thus, teachers' task performance can be improved through organizational justice and OCB. Furthermore, these findings can be discussed as a reference among researchers and practitioners to develop new, better, and comprehensive models of teachers' task performance in the future.

 

This study investigates the effect of organizational justice on teachers' task performance mediated by organizational citizenship behavior (OCB). Research data were collected from 220 teachers of Senior High Schools in Indonesia through questionnaires. The data obtained were analyzed by path analysis supported by descriptive and correlational statistics. The results show that organizational justice significantly affects teachers' task performance, directly or indirectly, mediated by OCB. Thus, teachers' task performance can be improved through organizational justice and OCB. Furthermore, these findings can be discussed as a reference among researchers and practitioners to develop new, better, and comprehensive models of teachers' task performance in the future.

Keywords
  • Organizational justice
  • Organizational citizenship behavior
  • Task performance
  • Teacher
References
  1. Aamodt, M. G. (2016). Industrial/organizational psychology: An applied approach. 8th edition. Belmont, CA: Thomson Learning, Inc.
  2. Aditya, C. P. D. (2019). Leadership, organizational culture, organizational justice on organizational commitments and employee performance contract in private hospitals. Jurnal Manajemen Bisnis, 16(3), 151-166. https://doi.org/10.38043/jmb.v16i3.2238
  3. Aguinis, H. (2018). Performance management (4th ed.) Illinois: Chicago Business Press.
  4. Ajlouni, W.M.E., Kaur, G, Alomari, S.A. (2021). Effective organizational justice and organizational citizenship behavior using fuzzy logic to obtain the optimal relationship. Qual Manag Health Care. 01, 30(1), 13-20. DOI: 10.1097/QMH.0000000000000288.
  5. Al-ali, A.H., Qalaja, L.K., & Abu-Rumman, A. (2019). Justice in organizations and its impact on Organizational Citizenship Behaviors: A multidimensional approach. Cogent Business & Management, 6, 1-18. 1698792, DOI: 10.1080/23311975.2019.1698792
  6. Albloush, A., Taha, S., Nassoura, A., Vij, A., Bohra, O. P., Masouad, N., Abu Hussien, A. (2020). Impact of organizational citizenship behavior on job performance in Jordan: The mediating role of perceived training opportunities. International Journal of Psychosocial Rehabilitation, 24(5), 5584-5600. https://doi.org/10.37200/IJPR/V24I5/PR2020264.
  7. Asadullah, M. A., Akram, A., Imran, H., & Arain, G. A. (2017). When and which employees feel obliged: a personality perspective of how organizational identification develops. Rev. Psicol. Del Trabajo y de las Organ, 33, 125–135. doi: 10.1016/j.rpto.2017.02.002.
  8. Barsulai, S.C., Makopondo, R.O.B., Fwaya, E.V.O. (2019). The effect of organizational citizenship behavior on employee productivity in star-rated hotels in Kenya. European Journal of Hospitality and Tourism Research, 7(1), 1-8.
  9. Casu, G., Mariani, M. G., Chiesa, R., Guglielmi, D., & Gremigni, P. (2021). The Role of Organizational Citizenship Behavior and Gender between Job Satisfaction and Task Performance. International Journal Environmental Reseach and Public Health, 18, 9499, 1-14. https://doi.org/10.3390/ijerph18189499
  10. Colquitt, J. A., Lepine, J. A., & Wesson, M. J. (2019). Organizational behavior: Improving performance and commitment in the workplace (6th ed.). New York: McGraw Hill Education Limited.
  11. Donglong, Z., Taejun, C., Julie, A., & Sanghun, L. (2020). The structural relationship between organizational justice and organizational citizenship behavior in university faculty in China: the mediating effect of organizational commitment. Asia Pacific Education Review, 21, 167–179.
  12. Ellington, J. K., Dierdorff, E. C., & Rubin, R. S. (2014). Decelerating the diminishing returns of citizenship on task performance: The role of social context and interpersonal skill. The Journal of Applied Psychology, 99(4), 748–758. https://doi:10.1037/a0036102.
  13. Fahmi, H. K., Musnadi, S., & Nadirsyah. (2019). Role conflict, self-efficacy, employees’ performance, and organizational performance. Journal of Accounting Research, Organization, and Economics, 2(1), 31-40.
  14. Ghosh, D., Sekiguchi, T., & Gurunathan, L. (2017). Organizational embeddedness as a mediator between justice and in-role performance. J. Bus. Res. 75, 130–137. DOI: 10.1016/j.jbusres.2017.02.013
  15. Greenberg, J., & Baron, R.A. (2008). Behavior in organization. 8th Edition. New Jersey: Prentice-Hall
  16. Hair, J. F., Babin, B. J., Anderson, R. E., & Black, W. C. (2018). Multivariate data analysis (8th ed.). India: Cengage India.
  17. Imran, R., Majeed, M., & Ayub, A. (2015). Impact of organizational justice, job security, and job satisfaction on organizational productivity. Journal of Economics, Business, and Management, 3(9), 840-845.
  18. Ivancevich, J. M., Konopaske, R., & Matteson, M. T. (2018). Organizational behavior & management (11th ed.). New York: McGraw-Hill Education.
  19. Kreitner, R. & Kinicki, A. (2010). Organizational behavior. New York: McGraw-Hill International Edition.
  20. Krishnan, R., Loon, K. W., Ahmad, N. A. F., & Yunus, N. A. S. (2018). Examining the relationship between organizational justice and job performance. International Journal of Academic Research in Business and Social Sciences, 8(3), 484–495.
  21. McShane, S. L., & Von Glinow, M. A. (2018). Organizational behavior: Emerging knowledge, global reality (8th ed.). United States: McGraw-Hill Education.
  22. Mom, T. J. M., Fourne, S. P. L., & Jansen, J. J. P. (2015). Managers’ work experience, ambidexterity, and performance: The contingency role of the work context. Human Resource Management, 54(S1), s133–s153. https://doi.org/10.1002/hrm.21663.
  23. Muchinsky, P. M. (2006). Psychology applied to work: An introduction to industrial and organizational psychology. Belmont, CA: Thomson/Wadsworth.
  24. Nurak, L. A. D., & Riana, I. G. (2017). Examine the effect of organizational justice on job satisfaction and employee performance. J. Mgt. Mkt. Review, 2(3), 30–37.
  25. Odor, H. O., Martins-Emesom, J.N., & Ugbechie, K.C. (2019). Organizational justice as a determinant of organizational citizenship behavior among Adhoc Lecturers of Delta State Polytechnic Ogwashi Uku, Nigeria. Management and Organizational Studies, 6(2), 9-23.
  26. Organ, D.W., Podsakoff, P.M., MacKenzie, S.B. (2006). Organizational citizenship behavior: Its nature, antecedents, and consequences. California: Sage Publications, Inc.
  27. Pekurinen, V. M., Välimäki, M., Virtanen, M., Salo, P., Kivimäki, M., & Vahtera, J. (2017). Organizational justice and collaboration among nurses as correlates of violent assaults by patients in psychiatric care. Psychiatr. Serv. 68, 490–496. DOI: 10.1176/appi.ps.201600171
  28. Purnama, Y. H., Tjahjono, H. K., Assery, S. M., & Dzakiyullah, N. R. (2020). The relationship of organizational justice on job satisfaction and job performance in banking company. International Journal of Scientific & Technology Research, 9(03), 4012-4015.
  29. Sadeghi, G., Ahmadi, M., & Yazdi, M.T. (2016). The relationship between organizational citizenship behavior and organizational performance (Case study: Agricultural Jihad Organization of Mazandaran Province). Problems and Perspectives in Management, 14(3), 317-324.
  30. Santoso, P. B., Asbari, M., Siswanto, E., & Fahmi, K. (2020). The role of job satisfaction and organizational citizenship behavior on performance: Evidence from Indonesian Teachers. International Journal of Social and Management Studies, 1(1), 22-31. https://doi.org/10.5555/ijosmas.v1i1.2.
  31. Schultz, D., & Schultz, S.E. (2016). Psychology and work today. New Jersey: Routledge.
  32. Setiawan, D., & Surya, I. B. K. (2021). The effect of transformational leadership on employee performance mediated by organizational citizenship behavior and work motivation (study on employees of PT. PLN (Persero) Bali Distribution Main Unit). SSRG International Journal of Economics and Management Studies, 8(5), 67-77. https://doi.org/10.14445/23939125/IJEMS-V8I5P108.
  33. Shan, S., Ishag, H.M., & Shaheen, M. A. (2015). Impact of organizational justice on job performance in libraries: Mediating role of leader-member exchange relationship. Library Management, 36(1/2), 70-85. https://doi.org/10.1108/LM-01-2014-0003
  34. Shkoler, O., & Tziner, A. (2017). The mediating and moderating role of burnout and emotional intelligence in the relationship between organizational justice and work misbehavior. Rev. Psicol. del Trabajo y de las Organ, 33, 157–164. doi: 10.1016/j.rpto.2017.05.002.
  35. Swalhi, A., Zgoulli, S., Zgoulli, S., Hofaidhllaoui, M., & Hofaidhllaoui, M. (2017). The influence of organizational justice on job performance: the mediating effect of affective commitment. J. Manage. Dev. 36, 542–559. DOI: 10.1108/JMD-11-2015-0162.
  36. Tagliabue, M., Sigurjonsdottir, S. S., & Sandaker, I. (2020). The effects of performance feedback on organizational citizenship behaviour: A systematic review and meta-analysis. European Journal of Work and Organizational Psychology. 1-22. https://doi.org/10.1080/1359432X.2020.1796647.
  37. Taufiqurrahman, N., & Kurniawati, D. T. (2021). The effect of philanthropic organizations’ culture on employee performance through organizational commitment and organization citizenship behavior as intervening variables. International Journal of Research in Business and Social Science, 10(3), 82-90. https://www.ssbfnet.com/ojs/index.php/ijrbs.
  38. Van Griethuijsen, R. A. L. F., Eijck, M. W., Haste, H., Brok, P. J., Skinner, N. C., Mansour, N., Gencer, A. S., & BouJaoude, S. (2015). Global patterns in students’ views of science and interest in science. Research in Science Education, 45(4), 581–603. https://doi.org/10.1007/s11165-014-9438-6
  39. Widodo, W. (2019). Metodologi penelitian populer & praktis [Popular & practical research methodology]. Depok: Rajawali Pers.
  40. Widodo, W., & Sulistiasih, S. (2021). Vitalizing organizational justice in mediating effect of good corporate governance on teacher’s organizational citizenship behavior. Jurnal Konseling dan Pendidikan, 9(2), 164-170 https://doi.org/10.29210/155200
  41. Yang, Y., & Chae, H. (2021). The effect of the OCB gap on task performance with the moderating role of task interdependence. Sustainability, 14(61), 1-11. https://doi.org/10.3390/su14010061